I’m having a hard time writing about this topic. must admit, the last presidential debate was pretty horrifying. We all watched the leader of the US of A, ranting and interrupting and bullying in a tragic example of authenticity.
According to Vanity Fair, “Trump doesn’t accept the consensus that the debate was a disaster because, sources said, he was unabashedly himself.“
In other words, he was authentic. The genuine Trump. The real deal.
He was also completely transparent: he wasn’t trying to hide behind convention or be someone he’s not, which is often why his supporters say they like him.
But vulnerable? No way. Vulnerability requires self-awareness in the context of other human beings. It’s the feeling we get when we’ve perhaps revealed too much of ourselves, or we’re afraid to reveal out of fear of being judged.
Authenticity is the truth of who we are, whereas transparency is the degree to which we reveal that truth. From opaque to translucent to transparent, we make judgement calls on how much we can reveal, to whom, and when.
Alone on a desert island, we’d all be authentic and fully transparent. We could run around naked, shout expletives at the sky, and be as weird as we wanted without any sense of vulnerability. I suppose that can describe narcissists as well.
But of course none of us live on desert islands.
It’s not all or nothing
We all yearn to bring our whole selves to work, because the energy required for mask upkeep is exhausting. All eyes are on the leaders to model the level of transparency that’s acceptable within the culture.
Historically there’s been too little transparency, where everyone’s walking on eggshells trying to guess at people’s real identities, emotions and intentions behind the armor and masks.
In an over-correction, the trend now is to let it all hang out. But too much self-transparency can scare the crap out of people and potentially cause you to lose credibility; there’s such a thing as authentically inappropriate. When a plane hits turbulence and everyone’s watching the crew, it’s wise to keep imposter syndrome under wraps.
I’m not so sure about this vulnerability trend; vulnerability is intimate; it can’t be forced. It’s a guide, not a goal. Instead of being caught in duality of all or nothing, perhaps there’s a third way.
The third way: Translucent
Being mindfully transparent is about revealing our humanity without pointing out the hair growing out of the wart. Transparency is potent stuff: we need to know the right dosage, the right degree of “see-through-ness” or translucency for the situation. What’s the right degree? That depends on an awareness and understanding of both ourselves and our listeners.
It requires an exploration of the intersection between ME and THEY… which, of course, is WE. It’s about balancing relatability and truth with confidence.
- ME: What is the most genuine version of me? What am I feeling right now? What do I need? This self-listening and self-validating step helps ground us in our truth. It’s about being vulnerable with ourselves first, so that it can be transmuted into strength.
- THEY: Who are my (peers, team, partner, etc.) as human beings, not titles? How do they feel now? How do they want to feel? How comfortable are they with emotion? What do they need from me? These answers come from empathy and deep listening.
- WE: Within the context of our shared humanity, what’s my role as a leader in moving us towards our collective desired state? What’s one story I can tell that establishes a human connection? What do I say (or how do I say it) to earn both relatability and trust?
Start with who.
This is all part of the process I call Start With WHO. So much business discussion is focused on why (purpose), what we do and how we do it. But so few start with who: Who am I as a leader? Who are my peers and colleagues and customers, and what shared identity bonds us together?
A leader doesn’t build a product or a department or a company: he or she builds a sense of belonging by magnetizing a tribe of diverse individuals who come together because they’re wired similarly. The similarities may be purpose, or it may be identity, values, or needs. Rebels, travelers, change-makers, connectors, security-seekers, DIYers, catalysts… when we start with an authentic who, beginning with leadership, everything else falls into place.
Within this tribe, we can safely drop the masks. We can model a greater degree of transparency, showing our genuine selves, because we’ve created a safe space for people just like us. The uncomfortable feelings of vulnerability are diminished; we know we won’t be judged. This still doesn’t mean we can let it all hang out in a vulnerability-induced verbal vomit that shakes people’s confidence, but it sure simplifies where to draw the line.
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